The Loop Newsletter | March 2026

‘Ello and welcome back to The Loop!

We’re in the final month of Q1 and before we march into the rest of the year we want to slow down for a moment and talk about something that makes everything else work better: appreciation.‍

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In this month’s edition →

• Why appreciation is a make-or-break action for your organization
• How to celebrate Employee Appreciation Day (with a free e-book of ideas!)
• Spotlight on: Family Sharing Accounts
• And anything else you may have missed!

The hidden cost of not saying thank you

Think of the excitement you feel when a customer leaves a glowing review. Or when a patient or client refers a friend because their experience moved them enough to share it. That acknowledgment energizes everyone on the team. It affirms that the work you are all doing matters.

That is appreciation. And it flows both ways.

What your organization feels when it is seen and recognized is exactly what your employees, patients, and members are waiting to feel from you. What you want from the people you serve, you have to give first. It is a butterfly effect that starts at the top and works its way through your team and into every relationship they hold.

Without this essential action, your organization suffers. Good people, the ones who care the most, quietly disengage and eventually walk out the door.

So how do you show it? It can be as simple as a manager stopping to personally acknowledge a team member's effort at the end of a long week. That one moment costs nothing, but to the person receiving it, it can change everything. And that feeling is carried straight into the next interaction they have with a patient, a customer, or a colleague.

That is where the butterfly effect begins.

Celebrating Employee Appreciation Day

Revenue growth. Retention. Engagement. They all trace back to one thing: a culture where people feel valued. Organizations that nail this see up to 4x higher revenue growth than those that don't!

Employee Appreciation Day is a great place to start building that into your culture. And to make celebrating easy, we put together an e-book full of ideas to help you get started! CLICK TO DOWNLOAD OUR FREE E-BOOK OF IDEAS

Team Spotlights, “The Best Of,” and what’s new in Marketplace

• Team Appreciation Spotlight: Want to drive emotional engagement while reinforcing your culture? A Team Member Shoutout survey is a simple, powerful way to celebrate your team while increasing member participation in the Hub. It generates authentic, testimonial-style content you can use in meetings, marketing, and social media, all while making your team feel recognized and appreciated.
  

• “Best Of” Promotions: You’ve been nominated in a local “Best Of” community competition. What comes next? Let’s turn that excitement into action! A nomination is the perfect opportunity to activate your members, celebrate your team, and strengthen community pride. Using Promotion Manager in the Hub makes it simple to rally your audience, increase engagement, and drive votes in just minutes.
  

• New in Marketplace: As a reminder, our Culturello Marketplace is constantly being updated with fresh engagement-driving content for your members to enjoy. Be sure to use your Hub Success ✨ AI Agent to schedule surveys, contests, and social media to celebrate Employee Appreciation Day, St. Patrick’s Day, and more.
  

Learn more about how Culturello users can easily set up this engagement opportunities →

Spotlight On: Linking Parent-Child Accounts

Managing family accounts just got a whole lot easier. We rebuilt the system from the ground up. Now only one family member needs to register, and they can invite and link the rest of the family directly inside the app. No manual linking, no separate logins, no extra work for your team.

For your patients, it means parents can view all of their children's points, milestones, and participation in one place. And when Mom is in the app tracking her kids' progress, she's far more likely to refer friends and family to your practice. The data backs it up: family-connected accounts show significantly higher engagement and retention than individual ones. Family Sharing removes the barrier that was keeping too many households from getting there.

Click here to get started  →

In Case You Missed It…

📝 New Blog Post: A Digital Patient Rewards Program for Clinical Offices. Gone are the days of wooden nickels and punch cards. It’s time to meet your patients where they are: online. Read Now →

🛠 Product Updates: Integrating your systems with Culturello ensures data activates the right nudges, rewards, and workflows automatically. These connections eliminate silos, reduce manual work, and drive better compliance, culture, and measurable outcomes. Click here to get set-up →

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